Multiple Programs With MOM
Our powerful, trademark Multiple Office Management (MOM)
optional module is specially suited for organizations that are
involved in more than one type of program.
For example, you may have a dispute
resolution program that may sometimes refer cases to a legal department.
Alternatively, you may have different contracts to manage
different types of cases, or have some other need to maintain cases and
case statistics in separate databases.
MOM allows you to maintain data from each
program in different databases, providing for independent analysis of each. It will also
automatically combine all programs to provide an overall picture of all
the cases across all programs.
Each program using DTAS sees a similar interface,
yet
each can configure the system to collect different types and amounts of
case data.
|
Examples of Multiple Program Management with MOM can include:
Court Programs can separate different types of programs, e.g.,
- Civil Court
- Small Claims Court
- Juvenile Court
- and more...
Patient Relations can separate legal cases from patient feedback
and complaint management services.
Community Programs can separate different city contracts, or separate
school programs from other community programs.
Defense Department programs can separate Military from Civilian
programs.
Labor Management Programs can separate
- Administrative Grievances,
- Union Grievances,
- Unfair Labor Practices,
- Performance Improvement Plans, or
- Other Labor Management issues.
|