System Administrator Training

DTAS has automated many of the tasks usually associated with administration of computer assisted case tracking.  However, support costs can be kept to a minimum by assigning one or more individuals the responsibility of System Administrator. 

DTAS is an exceptionally easy system to learn and use.  The majority of users will rarely find the need to even refer to the comprehensive on demand help system.  Most will start right in adding and managing cases simply by completing the Skill Builder package of printed tutorials included with your installation. 

However, the System Administrator will be someone that will take a greater interest in exploring the software features.  They do not necessarily require more knowledge of computers, only the curiosity and attention to detail of most "Eager Adopters" of new technology (see sidebar).

DTAS has extensive custom configuration options as part of the special Comfort Fit Technology (CFT) design.  These options allow a System Administrator to fine tune the system to meet the needs of your organization, without the need and expense of custom programming services.

Among other things, System Administrator Training will include:

• General overview of the primary operation areas of DTAS

• Initial setup of case codes and other operating parameters

• Early Warning System (EWS) features

• Modification and tracking of case codes

• Screen configuration options

• Case and staff reminder systems

• Safeguards designed into DTAS to protect case data

• Review of After Hours or Unattended Operations

• Monthly and year-end closes

System Administrator Training can be conducted as inexpensive, Internet- based or classroom training.