Disability/Reasonable Accommodation

DTAS (Dispute Tracking and Analysis System) is an automated system for tracking and managing cases involving complaints and dispute resolution.  The disability module is a uniquely powerful set of software tools designed specifically to:

disability grievances and requests for reasonable accommodation. 

DTAS includes a combination of critical time-saving features that some say "...can turn one person into three!"^*, including:

• Tools to ensure a timely response.
• Scheduling tools to keep you on track.
• Features for automatic analysis of case statistics.
• Productivity tools that could save you thousands in staff time.
• And much more...

New technology, and a combination of productivity tools not seen anywhere else...

DTAS was first developed around the exacting legal standards required in complaint and case tracking in the courts and other dispute resolution programs around the country, where it has been cutting costs and improving the quality of services since 1990.  DTAS delivers easy to use software with features and capabilities designed for cutting administrative expenses and improving responsiveness in disability cases.

More Capable and More Affordable...

For over 20 years, DTAS has been refined using the experience of literally thousands of case management professionals working with a diverse set of case types and issues.  The cost of this ongoing development effort has also been shared across a variety of programs nationwide.  This range of experience has not only made DTAS more flexible and more capable, it has also made it more affordable.

Just a small sample of the benefits:

• Statutory requirements - Assist you in meeting the statutory requirements and case law relating to disabled individuals, such as the Rehabilitation Act of 1973, the Americans with Disability Act (ADA) and the Individuals with Disabilities Education Act (IDEA).
• Improved response times - DTAS helps you respond quickly and accurately to complaints and requests for reasonable accommodation, improving interactions and outcomes.
• Easy to use - Quickly enter case and employee information, and monitor case progress, with unique time saving features.
• Improved productivity - Productivity tools have been developed from case managers involved with a wide variety of case types and issues.  The breadth of this experience has led to a combination of time-saving features not yet seen in any other software.  One program manager was inspired to say "...it can turn one person into three!" 
• Meet important deadlines - set important case reminders to meet compliance issues and to help in the progress of the case.  Multiple warning systems were designed to automatically notify you of approaching deadlines.  Automatic features can even generate correspondence at prearranged times well before a response deadline.
• Informal and Formal Case Tracking - Track all aspects of both formal and informal case processing and obtain a complete history on a case in seconds.
• Be proactive - with our trademark Early Warning System which will alert you to problem areas
• Improved collaboration - Automatically contact department heads or outside agencies or organizations when necessary.  Automatically prepare and email monthly or annual statistical reports to department heads
• Useful metrics - complete other types of departmental analysis in seconds with just a click of your mouse
• Much more than software alone - Experience counts! With DTAS you get the combined practical experience of thousands of case management professionals working in the field nationwide and collected over 20 years.  This is a level of experience not even the largest organizations can duplicate.
• Ongoing improvement tools - With extensive reporting directly to Excel spreadsheets, chart your progress and identify trends and opportunities for improvement in services.
• Automatic metrics - Statistics are calculated for you automatically every night with our trademark After Hours feature, so timely data is always available.
• Cost accounting - Track time and cost of providing reasonable accommodations, as well as the time spent on a case in any number of cost categories.  Obtain automatic costing reports to help determine the true cost of a case (please see Cost Accounting and Analysis)..
• Ensure compliance to all regulatory agencies - DTAS can help you meet the specific reporting and management requirements of outside agencies.

More Flexible, More Capable...

Most importantly, the needs of an organization can change.  The flexibility built into the DTAS design, and the EZ Configure^TM features, allow non-technical staff to easily make changes to customize the system to your organization, or to meet your changing requirements.

Much more than software alone...

When you select DTAS, you also get much more than software alone.  You get the combined practical experience of literally thousands of case management professionals working in the field nationwide and collected for over 20 years.  This is a level of experience that not even the largest organizations can duplicate.

Multiple Office Management (MOM)...

Plus, DTAS includes special features to manage multiple offices.  Our Remote Office Management (ROM) feature can ensure that data flows across town, across the state, or across countries automatically. 

We recommend you contact us to arrange for your own free, personal demonstration over the Internet and see for yourself the time, effort, and money it can save.

^*Please contact us for a personal demonstration to see for yourself how much time you can save with DTAS.

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