Labor-Management Relations

DTAS (Dispute Tracking and Analysis System) is an automated system for tracking and managing cases involving complaints and dispute resolution.  It is designed to handle a wide variety of labor-management issues with a uniquely easy though powerful set of software tools.

DTAS includes a combination of critical time-saving features that some say "...can turn one person into three!"^*, including:

• Tools to ensure a timely response.
• Scheduling tools to keep you on track.
• Features for automatic analysis of case statistics.
• Productivity tools that could save you thousands in staff time.
• And much more...

New technology, and a combination of productivity tools not seen anywhere else...

DTAS was first developed around the exacting legal standards required in complaint and case tracking in the courts and other dispute resolution programs, where it has been cutting costs and improving the quality of services since 1990.  DTAS delivers easy to use software with features and capabilities designed specifically for cutting administrative expenses and improving responsiveness to employee and union issues. 

More Capable and More Affordable...

For over 20 years, DTAS has been refined using the experience of literally thousands of case management professionals working with a diverse set of case types and issues.  The cost of this ongoing development effort has also been shared across a variety of programs nationwide.  This range of experience has not only made DTAS more flexible and more capable, it has also made it more affordable.

Much more than software alone...

When you select DTAS, you also get much more than software alone.  You get the combined practical experience of literally thousands of case management professionals working in the field nationwide and collected for over 20 years.  This is a level of experience that not even the largest organizations can duplicate.

Just a small sample of the benefits:

• Investigation and analysis - Save time, effort, and money in the investigation and analysis of grievances and ULP's.
• Improved response times - DTAS helps you respond quickly and accurately to employee or union issues, improving interactions and outcomes.
• Easy to use - Quickly enter case and employee or union contact information, and monitor case progress, with unique time saving features.
• Improved productivity - Productivity tools have been developed from case managers involved with a wide variety of case types and issues.  The breadth of this experience has led to a combination of time-saving features not yet seen in any other software.  One program manager was inspired to say "...it can turn one person into three!" 
• Meet important deadlines - set important case reminders to meet compliance issues and to help in progress of the case.  Multiple warning systems were designed to automatically notify you of approaching deadlines.  Automatic features can even generate correspondence at prearranged times well before a response deadline.
• Informal and Formal Case Tracking - Track all aspects of both formal and informal case processing and obtain a complete history on a case.
• Be proactive - with our trademark Early Warning System which will alert you to problem areas
• Improved collaboration - Automatically contact departments or outside agencies or organizations to keep them up to date with case progress.  Automatically prepare and email monthly or annual statistical reports to department heads
• Useful metrics - complete other types of departmental analysis in seconds with just a click of your mouse
• Much more than software alone - Experience counts! With DTAS you get the combined practical experience of thousands of case management professionals working in the field nationwide and collected over 20 years.  This is a level of experience not even the largest organizations can duplicate.
• Ongoing improvement tools - With extensive reporting directly to Excel spreadsheets, chart your progress and identify trends and opportunities for improvement in services.
• Automatic metrics - Statistics are calculated for you automatically every night with our trademark After Hours feature, so timely data is always available.
• Cost accounting - Track time spent on a case in any number of cost categories, and obtain automatic costing reports to help determine the true costs of managing a case (please see Cost Accounting and Analysis)..
• Ensure compliance to all regulatory bodies - DTAS can help you meet the specific reporting and management requirements of outside agencies.

More Flexible, More Capable...

Most importantly, the flexibility built into the DTAS design allows you to quickly and easily configure the system for a wide variety of labor-management applications, including administrative and union grievances, unfair labor practices, contract negotiations, disciplinary cases, and even performance improvement plans.

In addition, the needs of an organization can change.  The flexibility built into the DTAS design, and the EZ Configure features, allow non-technical staff to easily make changes to customize the system to your organization, or to meet your changing requirements.

Multiple Office Management (MOM)...

Plus, DTAS includes special features to manage multiple offices.  Our Remote Office Management (ROM) feature can ensure that data flows across town, across the state, or across countries automatically. 

We recommend you contact us to arrange for your own free, personal demonstration over the Internet and see for yourself the time, effort, and money it can save.

^*Please contact us for a personal demonstration to see for yourself how much time you can save with DTAS.

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